AI Call Center –– An Intelligent Front Office
Scheduling
Listen to Sophia help a patient schedule an appointment
Clinical
Listen to Maria help a patient prepare for their upcoming colonoscopy
Billing
Listen to Julia explain a copay to a patient and take payment over the phone
Patient Navigation
AI Call Center Agent:
Handles patient and insurance company calls, appointment confirmations, and billing inquiries
Scheduling Agent (Commure Sherpa):
Manages patient scheduling, resolves conflicts, and optimizes provider calendars
Patient Outreach Agent:
Sends real-time updates to patients about appointments, medications, lab results, and educational materials
Care Management Agents
Referral Management Agent:
Automates specialist referrals and follow-ups
Prior Authorization Agent:
Submits and tracks insurance approvals in real time
Discharge Planning Agent:
Generates personalized discharge instructions and follow-up workflows.
Revenue Cycle Management
Revenue Cycle Optimization Agent:
Identifies revenue cycle inefficiencies and suggests improvements
Claims Processing Agent:
Submits, tracks, and reconciles insurance claims
Denials Autopilot Agent:
Identifies errors in rejected claims and resubmits to reduce denial rates
How Commure Agents Work
AI-Powered, Always Learning
Agents evolve with usage, getting smarter over time
Seamlessly Integrated
Works with existing EMRs, admin tools, and Commure products
Customizable & Secure
White-glove deployment, HIPAA-compliant, admin-controlled UI
Key Use Cases
Administrative Automation
AI call center, scheduling, claims processing, prior authorization
Clinical Documentation & Decision Support
Ambient AI, EMR workflow automation, clinical insights
Operational Efficiency
Staffing optimization, supply chain automation, room utilization
Patient Experience & Engagement
Automated outreach, education, navigation, follow-up care
Security & Compliance
Strongline integration, compliance monitoring, ambient safety
Latest Press

Commure Partners with Bethany Children’s Health Center to Help Reduce Clinician Documentation Burden and Enhance Productivity
MOUNTAIN VIEW, Calif., September 25, 2025 – Commure, a leading healthcare technology company, today announced a new partnership with Bethany Children’s Health Center, a MEDITECH-powered pediatric rehabilitation hospital and Oklahoma’s premier provider for children with complex medical needs. Bethany Children’s is partnering with Commure to reduce the documentation burden on their clinicians and enhance their productivity. Commure will streamline documentation and automate administrative tasks through a single, robust platform.
The rollout of the platform includes the integration of multiple Commure solutions, including Ambient AI and Agents, which will be utilized across inpatient and outpatient settings. By reducing administrative tasks, Commure’s MEDITECH-integrated technology will enhance efficiency across workflows, enabling clinicians to dedicate more time to delivering superior patient care.
“Bethany Children’s is deeply committed to advancing care for children with complex medical needs,” said Nico Gomez, CEO of Bethany Children’s Health Center. “Commure stood out because of their sophisticated ability to customize the platform to our needs, their accuracy and reliability, and the strength of their vision and customer support. We’re confident this partnership will help our clinicians focus more of their time and energy on delivering compassionate care.”
Bethany Children’s joins the nation’s leading healthcare organizations in using Commure Ambient AI, which now powers more than 20 million clinician appointments each year.
“Bethany Children’s shares our dedication to reducing the administrative work that takes time away from care,” said Tanay Tandon, CEO at Commure. “This partnership helps give their clinicians more time with patients they serve.”
As more organizations turn to Commure to streamline operations and support frontline clinicians across diverse care settings, this collaboration with Bethany Children’s underscores the growing demand for scalable solutions that prioritize both clinical excellence and operational sustainability.
About Commure
Commure delivers next-generation AI infrastructure for enterprise health systems, integrating ambient intelligence, agentic AI, and revenue cycle automation on a single platform. Its forward-deployed engineering teams work directly with clinicians and administrators to boost margins, reduce burden, and improve patient engagement. Commure integrates with over 60 EHRs and powers millions of encounters, hundreds of millions of interactions, and tens of billions of dollars in annual claims.
Learn more at Commure.com.
About Bethany Children’s Health Center
Bethany Children’s Health Center is an innovative leader in the field of pediatric rehabilitation and 24-hour complex care. The private, non-profit hospital, accredited by the Accreditation Commission for Health Care (ACHC), offers inpatient complex care and outpatient rehabilitation services for children and is the only inpatient pediatric rehabilitation facility in Oklahoma. The hospital is also accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). The multidisciplinary team works with patients and their families to maximize every child’s potential, and ensure the family has the training and resources needed for a smooth transition from hospital to home. Bethany Children’s provides a range of community support services for families nationwide, including the annual Cerebral Palsy Conference and adaptive recreation and sports experiences, and is currently campaigning for the next phase of outpatient services with the Landmark of Hope expansion project.
Media Contact
Dan Warner

Commure Named to the 2025 Fortune Future 50 List
MOUNTAIN VIEW, Calif. – September 18, 2025 – Commure, a leading healthcare technology company, today announced its inclusion on the 2025 Fortune Future 50 list. The annual ranking highlights the world’s most forward-looking companies with the strongest potential for sustained long-term growth.
Commure is one of only two health tech companies to earn a spot on the list this year, joining the ranks of some of the most tech-forward software and AI innovators across industries.
“Few problems matter more to society than improving healthcare. Being listed alongside the world’s top innovators highlights that transforming healthcare is one of the defining challenges of our time,” said Tanay Tandon, CEO of Commure. “This recognition is the result of our employees’ and partners’ commitment to proving that healthcare can run smarter, faster, and more human.”
Healthcare is the largest sector of the U.S. economy, yet it remains one of the least transformed by technology. Administrative waste alone costs more than $1 trillion a year, and clinicians spend almost as much time on paperwork as they do with patients. Commure was founded to flip that equation. By applying cutting-edge AI to the backbone of healthcare operations, ranging from revenue cycle management to ambient intelligence and AI agents, Commure is helping hundreds of the leading enterprise health systems operate at the cutting edge of innovation.
The Future 50 selection process analyzed more than 10 million data points across more than 3,000 companies. The companies were scored based on each company’s strategy, technology, workforce, organizational setup, and culture, favoring companies that bring transformative ideas to market and scale fast.
About Commure
Commure delivers next-generation AI infrastructure for enterprise health systems, integrating ambient intelligence, agentic AI, and revenue cycle automation on a single platform. Its forward-deployed engineering teams work directly with clinicians and administrators to boost margins, reduce burden, and improve patient engagement. Commure integrates with over 60 EHRs and powers millions of encounters, hundreds of millions of interactions, and tens of billions of dollars in annual claims.
Learn more at Commure.com.
Media Contact
Dan Warner
pr@commure.com

Commure Awarded as a TIME World’s Top HealthTech Company in 2025
MOUNTAIN VIEW, Calif. – September 18, 2025 – Commure, a leading healthcare technology company, today announced its recognition on TIME’s World’s Top HealthTech Companies for 2025. Commure was featured in two categories, receiving the highest accolade of Outstanding Performance in the AI & Data Analytics category. Commure’s Ambient AI platform, which integrates Augmedix, was also recognized in the Health Information & Management category.
TIME's World's Top HealthTech Companies list evaluates companies based on financial performance, reputation analysis, and online engagement over the previous 24 months. This intensive evaluation validates the value Commure brings to healthcare.
“TIME recognized Commure for one reason: we solve problems that demand solving,” said Tanay Tandon, CEO of Commure. “This recognition is a moment to reflect on progress, but our work is far from finished. We remain focused on supporting hundreds of leading enterprises by building tools that take work off clinicians and return time to focus on patients.”
Commure was founded to break the cycle of technology overpromising and underdelivering in healthcare. Rising costs, fragmented tools, and heavy administrative demands have left clinicians and patients paying the price. Its unified AI platform brings together ambient intelligence, agentic AI, and revenue cycle automation to deliver real results.
Born as a revenue cycle management (RCM) company, Commure has always focused on the backbone of healthcare operations. Today, that foundation powers a unified AI platform that strengthens the financial engine hospitals and health systems rely on.
Commure Ambient AI goes beyond basic dictation, driving real-time documentation, coding, and workflow improvements across more than 25 specialties. This impacts more than 20 million patient visits a year with fewer denials, more satisfied clinicians, and stronger financial performance.
With Commure Agents, AI assistants fully integrated into the EHR that automate entire workflows, Commure is helping health systems tackle staffing shortages and break down the work tax.
About Commure
Commure delivers next-generation AI infrastructure for enterprise health systems, integrating ambient intelligence, agentic AI, and revenue cycle automation on a single platform. Its forward-deployed engineering teams work directly with clinicians and administrators to boost margins, reduce burden, and improve patient engagement. Commure integrates with over 60 EHRs and powers millions of encounters, hundreds of millions of interactions, and tens of billions of dollars in annual claims.
Learn more at Commure.com.
Media Contact
Dan Warner
pr@commure.com

Commure Ambient AI Embedded in MEDITECH Expanse Now, Unlocks Seamless Mobile Documentation for Clinicians
MOUNTAIN VIEW, Calif., September 16, 2025 – Commure, a leading healthcare technology company, today announced the seamless integration and direct embedding of its Ambient technology within MEDITECH Expanse Now, the physician’s mobile application within the MEDITECH Expanse EHR platform. This collaboration empowers healthcare organizations utilizing Expanse Now to streamline clinical documentation, reduce administrative burdens, and enable clinicians to focus more fully on patient care within their familiar mobile workflows. This solution is now available to early adopters, with general availability to follow.

Commure’s Ambient technology is designed to deliver real-time, AI-powered clinical documentation that fits naturally into the clinician’s workflow within MEDITECH Expanse Now. By automatically and intelligently capturing and structuring patient-clinician conversations, the solution saves providers an average of 90 minutes per day, reducing cognitive overload and helping clinicians stay present with the patient.
“At Commure, we are working to transform healthcare organizations into the most advanced, intelligent, and human-centered systems,” said Ian Shakil, Chief Strategy Officer of Commure. “Integrating our Ambient AI technology directly within MEDITECH Expanse Now is a significant step forward in this mission. It allows us to extend our AI-driven capabilities to a broader base of clinicians, enabling them to truly focus on delivering high-quality patient care. We believe this collaboration will empower MEDITECH users to achieve greater efficiency and improve the overall patient experience.”
The integration utilizes gold-standard technology to securely exchange data and accurately upload the generated notes back into discrete sections in MEDITECH Expanse.
This Expanse Now integration is now part of Commure’s comprehensive suite of ambient documentation solutions that address workforce shortages, inefficiencies, and administrative burdens. This suite keeps clinicians in workflow, supports customization and quality capture, and extends across a variety of care settings, including ambulatory environments and the emergency department. Built with Commure’s revenue cycle expertise, the Ambient Suite enhances documentation quality by leveraging clinical and financial insight.
This Expanse Now embedded offering complements previously released ambient mobile and web application options that make use of deep bidirectional integration with MEDITECH Expanse.
About Commure
Commure delivers next-generation AI infrastructure for enterprise health systems, integrating ambient intelligence, agentic AI, and revenue cycle automation on a single platform. Its forward-deployed engineering teams work directly with clinicians and administrators to boost margins, reduce burden, and improve patient engagement. Commure integrates with over 60 EHRs and powers millions of encounters, hundreds of millions of interactions, and tens of billions of dollars in annual claims.
Learn more at Commure.com.
About MEDITECH
MEDITECH empowers healthcare organizations to expand their vision of what’s possible with Expanse, the intelligent EHR platform you can trust. Expanse transforms care and ushers health systems of all sizes into the future with AI-infused solutions, personalized workflows, next-level interoperability, and predictive analytics — all working together to drive better outcomes. See why thousands of healthcare organizations in 29 countries and territories have chosen Expanse. Visit ehr.meditech.com and follow us on YouTube, LinkedIn, X/Twitter, Facebook, Instagram, and Threads.
Contact Information
Dan Warner
Senior Vice President, General Manager
Commure
pr@commure.com
Rose McCarthy
Public Relations and Media Relations Manager
MEDITECH
rmccarthy@meditech.com