MOUNTAIN VIEW, Calif., March 4, 2025 – Commure, a leading healthcare technology company, today announced that it will join the MEDITECH Alliance, debuting at the HIMSS25 Global Health Conference. This partnership enables Commure’s ambient clinical documentation products to integrate with MEDITECH Expanse, a leading web-based EHR platform. By automating patient visit documentation with AI-powered ambient listening, the collaboration aims to alleviate clinician burnout and enhance patient care.

Commure’s Ambient Suite transforms clinician-patient conversations into clinical notes in real time using advanced speech recognition and language models. Already adopted by major health systems like HCA Healthcare, the technology has demonstrated significant reductions in administrative workload for clinicians.

• Commure Ambient AI – fully automated documentation,
• Commure Ambient Assist – AI-assisted documentation with human specialist support,‍
• Commure Ambient Live – AI-assisted documentation with real-time human specialist support and point-of-care assistance

With advanced customization, ambient nudges, and agentic capabilities, the Suite supports complex care settings, including ED, Hospitalist, and Home Health environments.  

By joining the MEDITECH Alliance, Commure joins over 30 vetted healthcare solutions that complement and extend MEDITECH Expanse. Alliance members’ solutions are validated for seamless and secure integration, allowing MEDITECH hospitals to confidently adopt third-party innovations.

For MEDITECH customers, Commure expands the offerings of pre-integrated AI capabilities available within Expanse. Clinicians can launch Commure’s technology directly from their workflow, leveraging interoperability and maintaining data security. This partnership broadens the range of AI-driven tools available to MEDITECH users to improve efficiency and care delivery.

“Given Commure’s longstanding commitment to serve HCA Healthcare and other key MEDITECH health systems, we are thrilled to join the MEDITECH Alliance and deep-integrate our Ambient AI products with Expanse,” said Tanay Tandon, CEO, Commure. “This collaboration aligns with our mission to ease clinicians’ documentation burden, and improve quality of care. MEDITECH’s open platform enables health systems to adopt AI without workflow disruption.”

“MEDITECH is pleased to welcome Commure as an Alliance partner,” said Cathy Turner, RN, Chief Marketing and Nursing Executive, MEDITECH. “Expanse is designed for innovation, and integrating Commure’s Ambient AI gives our customers a powerful option to streamline documentation and focus on patient care.”

Early adopters of this integration are expected to see reduced charting time and improved workflow efficiency. Hospital leaders anticipate enhancements in provider satisfaction and documentation quality.

‍Experience Commure at HIMSS 2025
‍Commure will showcase its Ambient Suite integrated with MEDITECH Expanse at HIMSS 2025 (March 3–6 in Las Vegas). Attendees can visit Commure’s booth (#5839) and the MEDITECH’s Interop & Smart Experience Pavilion (C3318-02) for live demonstrations:

• Tuesday & Wednesday: 12:45 PM and 3:45 PM‍
• Thursday: 11:45 AM and 2:45 PM

Healthcare organizations can contact Commure if they are interested in demoing Ambient AI or other Commure innovations, such as AI revenue cycle management (RCM), AI agents, RTLS, or patient engagement solutions.  
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About Commure
Commure is simplifying healthcare by co-developing software solutions that address the many complex needs hospitals face. Through a purpose-built platform and a suite of interconnected AI-powered products, Commure streamlines workflows for providers, enhances patient experiences, and empowers administrators to increase hospital efficiency and profitability.
Commure understands that healthcare is not one size fits all, so Commure’s team of engineers collaborate directly with clinicians and healthcare teams to design customized solutions that address their specific needs. In this way, Commure enables health systems to reduce clinician burnout, improve care quality, and lead the healthcare transformation. By unifying and streamlining fragmented systems, we are building the health systems of the future – together. Visit us at www.commure.com.

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About MEDITECH
‍MEDITECH empowers healthcare organizations around the globe to expand their vision of what’s possible with Expanse, the world’s most intelligent EHR platform. Expanse answers the demands of an overburdened workforce with personalized workflows, intuitive functionality, interoperable systems, and innovative AI applications, all working together to drive better outcomes. See why thousands of healthcare organizations in 27 countries and territories choose Expanse. Visit ehr.meditech.com and follow us on YouTube, LinkedIn, X/Twitter, Facebook, Instagram, and Threads.

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Contact Information‍

Kaila Grafeman
Public Relations
pr@commure.com

Rose McCarthy
Public Relations and Media Relations Manager
MEDITECH
rmccarthy@meditech.com

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‍MOUNTAIN VIEW, Calif., February 6, 2025 – Commure, a leading healthcare technology company, today announced that its flagship solution, Commure Ambient AI, is now fully integrated with Epic and has been selected by North East Medical Services (NEMS) for an enterprise-wide rollout to all clinic locations supporting tens of thousands of patients. Following a ten-week pilot comparing multiple AI-powered scribing tools, NEMS chose Commure Ambient AI for its exceptional multilingual accuracy, flexible workflows, and readiness for advanced AI applications.

The pilot compared Commure Ambient AI and another large, Epic-integrated AI scribe solution across various ambulatory settings, focusing on time savings, accuracy, and provider satisfaction. Commure outperformed its competitors, achieving documentation edit rates of 95% for Spanish and 93% for Chinese-language encounters, compared to another large, Epic-integrated AI scribe solution's 82% and 78%, respectively. Providers highlighted Commure’s ability to seamlessly integrate foreign-language phrases into documentation, with one physician stating, “I think it's kind of amazing. It can detect different languages at the same time. I’m surprised! The [Mandarin] translation is actually better than other translation software.”

Commure also delivered a 30% improvement in documentation efficiency, saving an average of 5.2 minutes per encounter versus 3.6 minutes with the competitor. Across the entire daily volume physicians were finishing their notes 1-2 hours earlier with Commure. Physicians rated Commure Ambient AI an average of 4.5 out of 5 for note quality, compared to 3.8 of the competitor, and reported smoother integration with Epic workflows, particularly with workstations.‍

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Seamless Integration and Expanded AI Capabilities

Commure Ambient AI’s flexible workflows—including in-Epic recording, desktop app, and mobile compatibility—enabled providers to document visits efficiently across various settings. “I feel like I can listen more actively during patient encounters. I did not anticipate how much it improves my time and interactions with patients. It’s been a lifesaver,” shared one provider.

NEMS leadership also cited Commure’s potential for future AI applications as a key factor in their decision. Early prototypes of provider copilots and computer vision modules demonstrated a clear roadmap for expanding beyond documentation. User surveys revealed that 94% of clinicians expressed interest in partnering with Commure, thanks to these forward-looking capabilities.

Commure CEO Tanay Tandon commented, “We are honored to partner with NEMS to bring cutting-edge AI solutions to their providers, enhancing care quality and streamlining workflows. This collaboration underscores our commitment to transforming healthcare through innovation.”

NEMS CTO Murali Athuluri added, “Commure has boldly written a transformative new chapter in the legacy of NEMS, shaping its future and inspiring generations to come.”

Additional Resources

Read the case study for more details about the successful pilot of Commure Ambient AI at NEMS.

About Commure

Commure, based in Mountain View, California, leads the transformation of healthcare through advanced AI technology. Backed by industry leaders such as General Catalyst, HCA Healthcare, and Sequoia Capital, Commure offers innovative solutions, including ambient AI, staff duress alerting, provider copilots, and patient engagement tools. By streamlining workflows, Commure empowers healthcare professionals to focus on what matters most—caring for patients.

Contact Information:

Kaila Grafeman
Public Relations
pr@commure.com

SAN FRANCISCO – (January 13,2025) – Augmedix, a wholly-owned subsidiary of Commure and a leader in ambient AI medical documentation, announced today that it has been awarded a contract with Vizient, the nation’s largest provider-driven healthcare performance improvement company, for Augmedix’s AI suite effective January 6th, 2025.

Vizient serves more than 65% of the nation’s acute care providers, 97% of academic medical centers, and 35% of the non-acute market. Representing more than $140 billion in annual purchasing volume, Vizient’s diverse customer base also includes pediatric facilities, community hospitals, and integrated health delivery networks.

“We are excited to introduce Vizient’s provider clients to the transformative potential of Ambient Clinical Documentation,” said Ian Shakil, founder of Augmedix and Chief Strategy Officer of Commure. “We are aligned with Vizient's commitment to enhance healthcare delivery, and we aim to deliver products that allow even more clinicians to prioritize patient needs by reducing the distractions of administrative tasks.”

With Augmedix Go, Vizient’s provider clients will have access to a cost-effective and scalable AI documentation product that instantly drafts medical notes from natural clinician-patient conversations. By reducing administrative burden and improving operational efficiency, providers can enhance clinician and patient experiences, as well as patient outcomes.

Augmedix Go is an ideal solution given its ability to support ambulatory and acute care settings across dozens of specialties. It seamlessly integrates with over 50 EHRs, including Epic, Oracle Health, and MEDITECH.

To meet the varying documentation needs of hospitals and health systems, Augmedix offers the broadest spectrum of ambient products on the market. In addition to Augmedix Go, the Augmedix suite includes Augmedix Assist, which combines the efficiencies of AI with an extra layer of specialist support, and Augmedix Live, a full-service offering that delivers synchronous medical documentation and point-of-care support. Augmedix products are uniquely designed to be flexible, meeting clinicians where they are with a continuum of service levels based on cost and need. The Vizient contract catalog now includes the full Augmedix product suite (Augmedix Go, Augmedix Assist, and Augmedix Live) solutions.

For information about Augmedix, visit augmedix.com.

About Augmedix

Augmedix, a Commure company, empowers clinicians to connect with patients by liberating them from administrative burden through the power of ambient AI, data, and trust. The platform transforms natural conversations into organized medical notes, structured data, and point-of-care notifications that enhance efficiency and clinical decision support. Incorporating data from millions of interactions across all care settings, Augmedix collaborates with hospitals and health systems to improve clinical, operational, and financial outcomes. Augmedix, a wholly owned subsidiary of Commure, is headquartered in San Francisco, CA, with offices around the world. To learn more, visit www.augmedix.com.

Contact Information

Media:

Kaila Grafeman

Augmedix

pr@augmedix.com

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MOUNTAIN VIEW, Calif. – December 20, 2024 – Commure, a leading healthcare technology company, announced today the acquisition of Memora Health (Memora), a digital care navigation platform. Memora will strengthen Commure's existing AI-powered portfolio of patient engagement, clinical documentation, revenue cycle management, and RTLS solutions.    

The acquisition underlines Commure’s commitment to building solutions that harness a common data infrastructure across the health system. By integrating Memora's leading patient navigation tools with CommureOS's proprietary integration engine, the combined platform empowers healthcare organizations to personalize patient care pathways and drive improved clinical and operational outcomes.

"The acquisition of Memora Health is a significant step forward in our mission to simplify provider, patient, and administrator workflows," said Tanay Tandon, CEO of Commure. “By combining Memora's intelligent care navigation with Commure's existing solutions, we can deliver a seamless experience for providers and care teams, and enhance patient support throughout their healthcare journey.”

“We are thrilled to join forces with Commure to accelerate our mission of simplifying patient journeys," said Kunaal Naik, CTO and Co-founder of Memora Health. "Our technology and unique approach to care navigation have been validated by leading health systems, health plans, and digital health companies. As part of the Commure platform, we can continue to scale the next-generation patient experience to millions who need support throughout their care journey."

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About Commure

Commure, based in Mountain View, California, is at the forefront of transforming healthcare through advanced AI technology. Backed by industry leaders such as General Catalyst (GC), HCA Healthcare, and Sequoia Capital, Commure offers an innovative suite of AI-powered solutions designed to tackle the healthcare sector's most pressing challenges. Their offerings range from ambient AI and staff duress alerting to provider copilots, patient engagement tools, and revenue cycle management automation. By streamlining workflows and simplifying providers' daily tasks, Commure empowers healthcare professionals to spend more time where it matters most – caring for their patients.

About Memora Health

Memora Health's intelligent care enablement platform empowers clinicians to practice at the top of their license while proactively supporting patients through complex care journeys. Backed by industry leaders including Andreessen Horowitz, General Catalyst, and Transformation Capital, Memora Health partners with health systems, health plans, and digital health companies to transform care delivery through AI-driven automation of high-touch clinical workflows. The platform streamlines patient-reported concerns and data to the right care team members and offers patients proactive, two-way communication and support. To learn more about Memora's vision for actionable, accessible, and always-on care, visit memorahealth.com.

Contact Information
Daniel Brian
daniel@commure.com